Desktop widget for one-click social prescribing in clinical workflows
JoyConnect Universal places a desktop widget into clinical workflows to send one-click referrals and write referrals back into patient records, using automated patient data pre-filling from the EHR. Developed by Pungo Ltd for Windows clinical workstations, the app connects EMIS Web and SystmOne with community services and supports Microsoft Entra ID SSO. It targets GPs, clinic staff, and link workers who need faster referrals and clearer audit trails during consultations.
How does the app attach to existing clinical systems?
The app runs as a lightweight desktop widget that integrates with primary care systems such as EMIS Web and SystmOne, and can be placed over other clinical software like EPIC, Rio, or Cerner. It pulls patient fields from the host system to pre-fill referral forms, so the clinician initiates a referral without manual retyping. Integration relies on the workstation environment and the user's Joy account with organisation permissions.
Does it affect system performance or workflow during consultations?
The widget sits on top of clinical software instead of launching a separate client, which reduces context switching during an appointment. Because it uses single sign-on via Microsoft Entra ID, clinicians don't open multiple login dialogs while working. The design implies a low operational footprint on the desktop, letting staff keep their primary EHR visible while sending referrals in the background.
Is the data exchange secure and auditable for clinical records?
The app writes referral outcomes back to GP records using SNOMED codes and advertises ISOand Cyber Essentials Plus certification, which addresses organisational data controls. It also aligns with the Data Security and Protection Toolkit requirement listed for NHS use. These elements support audit trails and consistent clinical coding for social prescribing entries in patient records.
Who needs technical knowledge to use it and where does it help most?
Clinical staff with standard workstation skills can operate the widget because the interface is an in-session tool rather than a server installation; the product expects an existing Joy account and organisation permissions. Social Prescribing Link Workers and administrative users who manage large volumes of community referrals will gain the most time savings through pre-filled forms and one-click submission.
Clear fit for busy primary care teams seeking faster, auditable referrals
JoyConnect Universal suits primary care teams that must record social prescribing reliably within consultations and maintain clinical coding in the record. It reduces manual form entry and supports organisational security requirements, but it depends on an active Joy account and correct workstation permissions. Recommended for GP practices that already use Joy and want to embed social referrals into the consultation workflow.
